Returns & Warranty 🔄
Refunds, replacements, guarantee.
40 articles
- Do you offer a money-back guarantee?
- How long is the money-back guarantee?
- What’s the return policy for used products?
- Can I return opened serums?
- How do I start a return?
- Where do I send my return?
- Do I need original packaging to return?
- Do I need proof of purchase to return?
- How long does a return take to process?
- How long does a refund take to reach me?
- How will I be refunded?
- Can I exchange for a different product?
- Can I exchange for a different bundle?
- What if I receive the wrong product?
- What if my product arrives damaged?
- What if my product is missing parts?
- Will I pay for return shipping?
- Will NovaMane cover return shipping?
- What is covered under warranty?
- Do I need to register for the warranty?
- Is the warranty transferable?
- Does the warranty cover accidental damage?
- Does the warranty cover misuse?
- How do I claim a warranty replacement?
- What proof do I need for a warranty claim?
- How long does a warranty claim take?
- Will you send a replacement before I return mine?
- Can I get a refund instead of a warranty replacement?
- Can I extend my warranty?
- Do you offer accidental damage protection?
- Can I return gifts?
- Can I return bundles partially?
- Can I get store credit instead of a refund?
- Do you have a satisfaction guarantee?
- Do you have a performance guarantee?
- Does the money-back guarantee apply internationally?
- Does the warranty apply internationally?
- What happens if my return is rejected?
- Can I appeal a return decision?
- Who do I contact for returns?