Returns & Warranty 🔄

Do you have a performance guarantee? Do you have a satisfaction guarantee? Can I get a refund instead of a warranty replacement? Will you send a replacement before I return mine? What if my product arrives damaged? How do I start a return? Can I return opened serums? What’s the return policy for used products? How long is the money-back guarantee? Do you offer a money-back guarantee? What happens if my return is rejected? Can I appeal a return decision? Who do I contact for returns? Does the warranty apply internationally? Does the money-back guarantee apply internationally? Can I get store credit instead of a refund? Can I return bundles partially? Can I return gifts? Do you offer accidental damage protection? Can I extend my warranty? How long does a warranty claim take? What proof do I need for a warranty claim? How do I claim a warranty replacement? Does the warranty cover misuse? What is covered under warranty? Do I need to register for the warranty? Is the warranty transferable? What if my product is missing parts? Will I pay for return shipping? Will NovaMane cover return shipping? Can I exchange for a different bundle? What if I receive the wrong product? How will I be refunded? Can I exchange for a different product? Do I need proof of purchase to return? How long does a return take to process? How long does a refund take to reach me? Where do I send my return? Do I need original packaging to return? Does the warranty cover accidental damage?