Ordering & Shipping 📦

Can I pause my subscription? How do I manage my Auto-Shipment subscription? How do I join the Auto-Shipment Program? How does Auto-Shipment work? What is the NovaMane Auto-Shipment Program? What payment methods do you accept? Can I cancel my order before it ships? How will I know when my order ships? Can I change my shipping address after ordering? Can I change my order after placing it? Will I be charged VAT? Can I order multiple kits at once? Do you offer bulk discounts? Do you accept bank transfers? Is my payment secure? Will I be charged sales tax? Do you accept credit cards? Do you accept Apple Pay? Do you accept Google Pay? Do you accept PayPal? Do you offer digital gift cards? Do you offer gift wrapping? Can I send NovaMane as a gift? How do I pay customs fees? Can you declare a lower value for customs? What if my package is stolen? Do you offer discreet packaging? What does the package look like? Will customs charge me fees? What if my order is delayed? What if my package is lost? Can I track my order? How do I find my tracking number? Why hasn’t my tracking updated? What is the shipping time for NZ orders? Do you offer expedited shipping? Can I choose my courier? What is the shipping time for UK orders? What is the shipping time for Canada orders? What is the shipping time for Australia orders? How much is international shipping? Do you offer free shipping? What is the shipping time for US orders? How much is shipping in the US? Which countries do you ship to? Do you ship to PO boxes? Do you sell NovaMane in stores? Do you have authorized resellers? Do you ship internationally? Where can I order NovaMane products? Can I order directly from the website? Do you sell NovaMane on Amazon?